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Shipping Policy

 

Shipping

We currently ship to Australia via Australia Post or StarTrack for all products.
Free shipping over $89. 
Standard shipping is AUD$12.00. You will be emailed a tracking code once we ship your order. Delivery to capital cities can take between 2 – 7 business days, WA and regional locations can take 5 – 10 business days. Orders being delivered to a commercial address or a residential unit will require a signature. All other deliveries will be left at the premises if it is safe to do so.

Currency

All prices are displayed and processed in Australian Dollars (AUD$).

Refund Policy

Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong decision. You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, are different to the product purchased on the website or does not do what it is supposed to do.

Customer Service Policy

Palm Beach Collection is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. Standard delivery timeframes are between 3-10 business days; in the event that an ordered item is not available or we are unable to fulfil your order we will notify you within 2 business days to arrange an agreeable alternative item, a backorder or a full refund.

Merchant Address

PO Box 151, Avalon, NSW, 2107, Australia

Real Reviews
Hear What Our Customers Say

Best Spray Ever

This spray is amazing - best smelling house ever!!!!

SEA SALT 100ML ROOM MIST
Kylie M,
Verified Buyer

Omg - This Is My New Fav Scented Candle

This scent has to be the most beautiful modern roses scent. I placed it in the lounge room area and the aroma lingered throughout the whole house. I LOVE LOVE it so much I've just ordered another 3.

REBELLIOUS ROSE 400G CANDLE
Yvonne,
Verified Buyer

I Usually Stick To The..

I usually stick to the OG fragrances like Coconut & Lime or Vintage Gardenia but I love, love, love Pomelo & Dewberry! It’s the perfect Summer fragrance. So fresh and pretty.

POMELO & DEWBERRY 420G CANDLE
Belinda A
Verified Buyer

Summer In The House

Do you like summer? Same. Then this is the diffuser for you. It delivers hints of warm days and instantly lightens my mood. So impressed how strong the scent is - one bottle is enough to spread it’s divine scent around a large open dining room. I’ve received so many compliments!

YUZU & SEA MOSS 250ML DIFFUSER

Rachel,
Verified Buyer

The Best Purchase!

I bought these candles for my beauty salon and am beyond happy with my purchase!
The candles are a great size and every person that walks through the door comments on how lovely my salon smells. I will most definitely be buying these candles again!

COCONUT & LIME 850G DELUXE CANDLE
Belinda D,
Verified Buyer

Amazing

I was previously gifted this one and it's one of my favourites. It smells so good and lasts a really long time for a small diffuser.

SALTED CARAMEL & VANILLA 50ML MINI DIFFUSER
Annette B
Verified Buyer

Love Love Love

Loving this new scent of the room mist! I give a little spray in our bedrooms daily to keep our rooms smelling florally and fresh. I also have a room mist that I keep in the car and the bathroom. You could say I’m a little obsessed.

POMELO & DEWBERRY 100ML ROOM MIST
Skye T,
Verified Buyer

Sleep Essential Oil - Subtle And Relaxing Scent

Love this essential oil. I find some scents overwhelming and irritating but this one really does help!

SLEEP ESSENTIAL OIL
Nikki A
Verified Buyer

Mini Pack

Clove and sandalwood is a match made in heaven. A subtle smell which pleases the olfactory senses. I definitely will be purchasing other candles and sets. Delivery was quick and everything arrived in one piece. A great buying experience.

CLOVE & SANDALWOOD GIFT PACK
Yvonne L
Verified Buyer

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