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Terms & Policies

SECURITY POLICY

When purchasing from Palm Beach Collection your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our security policy, please contact our customer support.

PRIVACY POLICY

Palm Beach Collection is dedicated to keeping your details private. Any information, we collect in relation to you, is kept strictly secured. We do not pass on/sell/swap any of your personal details with anyone. We use this information to identify your orders, provide you with our monthly newsletter (if applicable) and to personalise your shopping experience with us; that is all. Palm Beach Collection uses cookies to allow you to login to your account, maintain a shopping cart and to purchase items in your shopping cart. Cookies sent to your computer from Palm Beach Collection only last while you’re browsing our website. We do not store persistent cookies on your computer. Cookies also allow us to give you a more personalised shopping experience by displaying products that interest you throughout our product pages, thus providing you with a more friendly, interesting and enjoyable shopping experience. Whenever you use our web site, or any other web site, the computer on which the web pages are stored (the Web server) needs to know the network address of your computer so that it can send the requested web pages to your Internet browser. The unique network address of your computer is called its IP address, and is sent automatically each time you access any Internet site. From a computers IP address, it is possible to determine the general geographic location of that computer, but otherwise it is anonymous. We do not keep a record of the IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes. An example of this would be when proceeding to a checkout to finalise an order you may wish to make. After completing the form provided, your IP address will be stored along with a transaction number that allows us to track your order.

Hear What Our Happy Customers Say About Our Slow-Burning Soy Candles

The scent from this diffuser is fabulous & lasts for months. Excellent value & long lasting pleasure as you walk past it!

Trish,
Verified Buyer

Sea Salt Wash & Lotion has the most intoxicating scent! I am so happy with this purchase. I will be putting them in every bathroom in the house and one in the Kitchen! Thanks for a great product and a seamless purchase and delivery.

Raeann,
Verified Buyer

I bought this after visiting my beauty salon where they always have one burning. It smells incredible and the quality is superior! Will purchase again.

Freya,
Verified Buyer

Love this gift pack! A great size, I’ve got one in the bedroom, one in the living area and one in the bathroom. They last forever. I will definitely purchase full size next!

Madison,
Verified Buyer

I struggle with strong smells and get headaches easily but these candles are the perfect amount of scent to fill the room and the fragrance is lovely, My cousin recommended them to me and bought me one as a birthday gift and now I only want to use these ones!

Rachel,
Verified Buyer

Very quick with the postage and the package was wrapped really securely.

Lorelle,
Verified Buyer

SO HAPPY! Received my new wash and lotion gift pack in the Posy and it smells so so good! I got the
ceramic tray to go with it and it looks so beautiful in my bathroom.

Kasey,
Verified Buyer

I walked into a store in Sydney and they had your candle burning the Vintage Gardenia, I instantly had to have one so I brought the huge one. And I can’t stop burning it, this is hands down the best candle I’ve ever had, a huge candle lover, with hundreds of candles.

Just wanted to email how amazing your candle really is!

Jacinta,
Verified Buyer

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